|
|
PC Hardware Technician
PC Hardware Technician - Irvine, CA
DRI Companies ( www.dricompanies.com) is a respected national construction and energy services firm that specializes in providing premium roofing, waterproofing, solar (photovoltaic), and energy efficient installations for its commercial, government, and residential homebuilder clients. DRI Companies operates through four wholly owned subsidiaries: DRI Commercial, DRI Residential, DRI Energy, and Lumeta (a leading developer of Building Integrated Photovoltaic (BIPV) products at www.lumetasolar.com). DRI Companies is led by a senior management team with extensive experience and a longstanding reputation for excellence in the construction industry. We seek to identify a results-oriented and highly self-motivated PC Hardware Technician to play a significant role as a member of DRI's I.T. Team. The position will work out of the Company's Irvine, CA office and report to the I.T. Systems Administrator. Primary Responsibilities:
- Approach all tasks with a customer-centric attitude and focus, while balancing individual customer needs with the goals and priorities of DRI.
- Provide first-tier end user support for PC related help desk calls from 8 AM to 5 PM, Monday through Friday.
- Troubleshoot, determine, and implement solutions to first-tier support calls; escalate complex and/or high priority issues as appropriate.
- Install, maintain, and support client machines (e.g. PCs, laptops, thin clients, netbooks, printers and PC peripherals).
- Set-up new employee user accounts and hardware, and conduct new employee I.T. 101 training.
- Manage shipping and receiving I.T. equipment and supplies.
- Manage off-site backup tape storage and delivery.
- Handle repairs and Return Material Authorizations (RMAs).
- Perform I.T. maintenance visits to remote office locations.
- Setup and support audio video equipment and machines for special presentations and trade shows.
- Assist with administrative tasks, documentation, and other I.T. special projects as directed.
Required Qualifications:
- College coursework in MIS, Computer Science or related experience
- Proven experience installing operating systems and software
- Proficient with MS Office suite
- Excellent customer service skills and positive attitude
Preferred Qualifications:
- Bachelor's Degree in MIS, Computer Science, or related field
- Experience working in a fast-paced I.T. department
- Help-desk experience supporting a diverse user community across many different devices and systems
Salary / Benefits:
- Competitive compensation
- Opportunities for Growth/Advancement
- Comprehensive healthcare benefits
- Company Paid (and Supplemental Voluntary) Life Insurance
- 401(k) Plan
For Consideration, Please Send a Cover Letter and Your Resume, Along with Your Salary History and Requirements, To:
Human Resources
jobs@dricompanies.comFax: 949-241-8162
It is the policy of DRI Companies (“DRI”) not to discriminate against any employee or applicant for employment because of race, color, religion, sex, or national origin, or because he or she is a qualified individual with a disability, a disabled veteran, a newly separated veteran, a campaign veteran, or an armed forces service medal veteran (i.e., qualified protected veterans). It is also the policy of DRI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, national origin, or their status as qualified individuals with disabilities or qualified protected veterans, and to base all employment decisions only on valid job requirements.
|